Warranty Policy

  We offer warranty only for original scooters from our company, not including scooters with any modification(including exterior and internal modification.

   Usually, the warranty parts will be sent with next order. For urgent case, the logistics cost shall be covered by the applicant.

   When applying,please provide detailed description of the problem, the frame number, photos and videos that explains the problem. Sometimes we will need your help by doing some tests and inspections ,in order to identify problems. The warranty quantity is subject to our factory's confirmation.

  Main parts: motor, battery, controller board, charger 12months, function parts including front light, tail light, brake light, mechanical brake device, electric brake, electric accelerator etc 3 months, wearing parts including paint logo, foorpad, mudguard, other accessories not shown in the list have no warranty.